Our Policies and Guarantees
Our 100% Guaranteed, Policies and Related info.
All sales are final and non-refundable. Any credits will be issued in a form of eGift Cards to CraftShack.com. No cash value or refunds to credit cards or o...
In some cases, to protect consumers online and as an extra pre-cautions, we may ask for additional verification to validate your purchase.
All special bundle pack and limited items such as presales, rare and band collab are excluded from our discount offers, so please be on a look out for the s...
Due to the nature of our product and alcohol shipping laws, we cannot accept returns. All sales are final and nonrefundable. If you have a problem wi...
When ordering a gift for someone special, please be sure to allow enough time for delivery as all shipments go out by ground and can take up to 6 business d...
Get peace of mind with Delivery Guarantee in the event your delivery is damaged, stolen, or lost during transit. Limited coverage for damages excludes m...
While we have taken reasonable steps to depict products as accurately as possible. Our vendors do not guarantee versions if the picture is outdated for a...
All orders are fulfilled by licensed retailers so an adult signature is always required for alcoholic beverages. Orders containing only medications wil...