Our Policies and Guarantees
Our 100% Guaranteed, Policies and Related info.
At CraftShack.com, we aim to provide you with the best shopping experience possible. Please take a moment to review our updated cancellation and refund p...
In some cases, to protect consumers online and as an extra pre-cautions, we may ask for additional verification to validate your purchase.
All special bundle pack and limited items such as presales, rare and band collab are excluded from our discount offers, so please be on a look out for the s...
Due to the nature of our product and alcohol shipping laws, we cannot accept returns. All sales are final and nonrefundable. If you have a problem wi...
When ordering a gift for someone special, please be sure to allow enough time for delivery as all shipments go out by ground and can take up to 6 business d...
Get peace of mind with Delivery Guarantee in the event your delivery is damaged, stolen, or lost during transit. Limited coverage for damages excludes m...
While we have taken reasonable steps to depict products as accurately as possible. Our vendors do not guarantee versions if the picture is outdated for alco...
All orders are fulfilled by licensed retailers so an adult signature is always required for alcoholic beverages. Orders containing only medications wil...
All purchases from CraftShack are a pay in advance purchase, so you will be charged after completing checkout to secure your spot in line for fulfillment wi...
PROCESSING All purchases from CraftShack are a pay in advance purchase, so you will be charged after submitting your order to secure your spot in line f...