Shipping Information

Processing & Shipping Time-Frame Information
PROCESSING The current processing time for fulfillment is 1- 10 business days (excluding weekends and holidays and presale items). Like many online reta...
Upgrade Shipping Service Method
Effective as of 1/31/22 - Money-Back Guarantee Suspended by the carrier in order to balance their focus on service and safety. Money-Back will remain suspen...
Package in transit request a hold for pick-up or address change
Local Package Pick-up If you would like some peace of mind that your shipment will not be misdelivered or left on outside while you or the recipient are...
How to track my order?
You must click on the green button that says, "TRACK YOUR ORDER STATUS" from our fulfillment email that says, "【PLEASE READ】Your order is now...
Do I have to be there to receive my order?
Yes, every shipment of alcohol MUST be signed for by an adult, 21 years or older. Please use a work address if needed.
Do you offer International Shipping?
Unfortunately, we’re unable to offer shipping Internationally, Canada, military APO & FPO addresses and US territories like Puerto Rico, Guam, Hawaii an...
Can I have my shipment be delivered to a PO Box?
Unfortunately, no. Due to the content(s) of the shipment(s), someone at least 21 years of age must sign the shipment upon delivery. 
Will my order arrive in time for delivery on the date I need it?
Any orders placed on our site will get fulfilled within 3 - 5 business days (weekends and holiday excluded). For time-sensitive purchases, while you're...
How does the carrier handle deliveries to apartments or gated communities?
For Deliveries to Apartment Complex/Townhouse/Condo First and foremost, you’ll want to understand that our partner parcel carriers will not use your mai...
GLS Shipments (AZ, CA, CO, NM, NV, OR, WA)
If you would like to arrange a hold for pick-up, reschedule delivery day, request special delivery instructions, or time-frame, you can call the GLS custome...