Shipping Information

Winter Weather Advisory
Our dedicated weather team is continually monitoring the freezing weather conditions throughout the U.S, so if the weather in your area and surrounding stat...
Holiday Peak Season Guideline
Due to the nation's shipping, please be sure to plan your Holiday shopping early as the fulfillment and shipping may take longer than anticipated.  ...
Processing & Shipping Time-Frame Information
PROCESSING Fulfillment will typically take 24-72 hours (excluding orders during the busy Holiday Peak Season - see our Guidelines for more informatio...
Flat Rate Shipping
At CraftShack, you have the option of shopping from multiple stores at a time or just one time. There is a separate shipping charge or free shipping opti...
Upgrade Shipping Service Method
Effective as of 1/31/22 - Money-Back Guarantee Suspended by the carrier in order to balance their focus on service and safety. Money-Back will remain suspen...
Package in transit request a hold for pick-up or address change
Local Package Pick-up If you would like some peace of mind that your shipment will not be misdelivered or left on outside while you or the recipient are...
How to track my order?
You must click on the green button that says, "TRACK YOUR ORDER STATUS" from our fulfillment email that says, "【PLEASE READ】Your order is now...
Do I have to be there to receive my order?
Yes, every shipment of alcohol MUST be signed for by an adult, 21 years or older. Please use a work address if needed.
Do you offer International Shipping?
Unfortunately, we’re unable to offer shipping Internationally, Canada, military APO & FPO addresses and US territories like Puerto Rico, Guam, Hawaii an...
Can I have my shipment be delivered to a PO Box?
Unfortunately, no. Due to the content(s) of the shipment(s), someone at least 21 years of age must sign the shipment upon delivery.